Last updated: 24 February 2019
Tittle for Parents (“us”, “we”, or “our”) operates both the mobile application and the website http://www.tittleforparents.com (collectively, the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Service.
We use your Personal Information only for providing and improving the Service.
This Policy does not apply to information collected by any third party, including through any external website that may link to or be accessible from the Service. Please check directly with each such third party to avoid unfair surprises and misunderstandings.
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Information”). We may request the following:
a) Personal Info: Name, phone number, address, geolocation, email, payment info. For users choosing to sign up via Facebook, the Service will collect user’s name, email and Facebook ID. After signing up for the account on our Service, parents will be required to pair their child’s device to the parent app to allow remote monitoring. When parents add their child’s account to their parent app, they will key in their child’s name & date of birth (not mandatory).
b) Users’ Device Information: Brand, model, OS version, last active date & time. This information allows the Service to track its performance and device compatibility issues.
c) Analytics: We use Google Analytics and similar tracking software to measure usage, error rates and other information that is useful to provide a better customer experience.
d) Voluntary Data: Information you voluntarily provide when you contact us for any reason.
We collect this information:
e) Directly from you when you provide it to us.
f) Automatically as you navigate through the Service.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
a) To provide the services you requested.
b) To notify you about changes to our Service or any services we offer or provide through it.
c) To carry out our obligations and enforce our rights.
d) In any other way we may describe when you provide the information.
We do not sell any Personal Information to 3rd parties. We may disclose personal information that we collect or you provide as described in this Policy:
a) To fulfill the purpose for which you provide it.
b) To contractors, service providers and other third parties we use to support our business.
c) To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Service’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information about our Service users is among the assets transferred.
d) We may, without restriction, disclose aggregated information about our users and information that does not identify any individual.
e) For any other purpose disclosed by us when you provide the information.
We may also disclose your personal information:
f) To comply with any court order, law or legal process, including to respond to any government or regulatory request.
g) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Service, our customers or others
Like many site operators, we collect information that your browser sends whenever you visit our Service (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information relevant to Tittle for Parents’ mobile application and website.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
a) To provide the service you have asked for. Some cookies are essential so you can navigate through the Service and use its features. Without these cookies, we would not be able to provide the services you’ve requested. Essential cookies keep you logged in during your visit.
b) To improve your browsing experience. These cookies allow the Service to remember choices you make, such as your language or region and they provide improved features. These cookies will help remembering your preferences and settings, including marketing preferences, remembering if you’ve filled in certain forms, so you’re not asked to do it again, remembering if you’ve been to the Service before and restricting the number of times you’re shown a particular advertisement. We might also use these cookies to highlight Service services that we think will be of interest to you based on your usage of the website.
c) Analytics. To improve your experience on our Service, we like to keep track of what pages and links are popular and which ones don’t get used so much to help us keep our Service relevant and up to date. It’s also very useful to be able to identify trends of how people navigate (find their way through) our Service and if they get error messages from web pages. This group of cookies, often called “analytics cookies” are used to gather this information. These cookies don’t collect information that identifies you. The information collected is anonymous and is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity.
d) To show advertising that is relevant to your interests. We may sell space on our Service to advertisers. The resulting ads often contain cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.
Children’s Privacy & COPPA Compliance
a) Verifiable Parental Consent. Only parents are permitted to sign their children’s devices up for our Service. To obtain verifiable parental consent reasonably calculated to ensure that the person providing consent is the child’s parent, we take the following steps: – Requiring a parent, in connection with a monetary transaction, to use a credit/debit card. Parents would be paying for any paid plans via their App Store/Play Store account.
b) Parent’s Rights. You can review the information we have collected about your child(ren) and contact us to delete it or to refuse any future collection. We don’t use information about your child(ren) more than it is necessary to provide the Service to you.
Personal information you provide to us is stored on a password protected server accessible only by administrator. We use SSL. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We are not responsible for circumvention of any privacy settings or security measures contained on the Service. You are responsible for keeping your login credentials, if any, confidential.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
EU Users’ Rights
a) Your GDPR rights to be informed, to access, rectify, erase or restrict the processing of your personal information. You have the right to obtain free information about what personal data we have obtained about you, where it is stored, for how long, for what purposes it is used, to whom it was disclosed. You have the right to have us, without undue delay, rectify of inaccurate personal data concerning you. That means you can request we change your personal data in our records, or have your incomplete personal data completed. You have the “right to be forgotten”, i.e. to have us delete your personal information, without undue delay, if the data is no longer necessary in relation to the purposes for which it was collected. However, GDPR gives us the right to refuse erasure if we can demonstrate compelling legitimate grounds for keeping your information.
b) GDPR gives you the right to restrict processing if any of the following applies:
(i) If you contest the accuracy of your personal data, we will restrict processing it for a period enabling us to verify its accuracy.
(ii) The processing is unlawful and you oppose its erasure and request instead the restriction of its use.
(iii) We no longer need your personal data for the purposes of the processing, but you require us to restrict processing for the establishment, exercise or defence of legal claims.
(iv) You have objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether our legitimate grounds override yours.
c) Right to data portability. Upon request, we will provide you your personal data in our possession, in a structured, commonly used and machine-readable format. You have the right to transmit that data to another controller if doing so does not adversely affect the rights and freedoms of others.
d) Right to object. You can object, on grounds relating your particular situation, at any time, to processing of your personal information, if based on point (e) or (f) of Article 6(1) of the GDPR. We will then have to stop processing, unless we can demonstrate compelling legitimate grounds for the processing. If you object to the processing for direct marketing purposes, we will have to stop processing for these purposes.
e) Right to withdraw consent. GDPR grants you the right to withdraw your earlier given consent, if any, to processing of your personal data at any time.
f) Rights related to automated decision making. As a responsible business, we do not rely on any automated decision making, such as profiling.
Accessing and Correcting Personal Information